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Frequently Asked Questions

Frequently Asked Questions

General

Woodland Hills is 10 minutes away from DFW International Airport.

Woodland Hills offers one and two bedroom apartments in Irving, Texas. To view current availability, please visit our Floor Plans page.

Woodland Hills in North Irving offers a variety of apartment and community amenities, including a cardio fitness center, lovely waterscape pool, furnished resident clubhouse, fireplace, and washer/dryer connections. Visit our Amenities page for more information.

Yes, at Woodland Hills, our Irving, Texas apartments are pet-friendly. Please reference our breed restrictions and contact us for more information.

Yes! Woodland Hills offers several online services, including paying rent and submitting 24/7 maintenance requests.

Monday - Friday 8:30AM-5:30 PM // Saturday 10AM-5PM // Sunday Closed

Yes, you can schedule a virtual tour through this link:  https://www.thewoodlandhills411.com/scheduletour

Rental Process

2.5x the Rent, 524 or higher Credit Score, Background and Criminal Check

All applications are done online and can be started here https://thewoodlandhills411.securecafe.com/onlineleasing/woodland-hills/guestlogin

$125 per person, anyone over 18 that is living in the apartment has to apply.

Applications can take up to 3 days.

We require Valid ID, Social Security Number and 3 most recent Paystubs

There are 2 options for Security Deposits, Refundable $500 for 1 bedrooms and $600 for 2 bedrooms or our Deposit Waiver Progam which is Non-Refundable $25/monthly

Rent and Fees

No Utilities are included in rent.

We have open parking at no costs. Additional fees are the Community Service Bundle, Deposit Waiver Program and Pet fees.

Apartment Features and Amenities

We do not offer furnished apartments.

Learn more about our Pet Policy by clicking on the link and scroll to the bottom of the page: https://www.thewoodlandhills411.com/amenities

Leasing

We do not offer Month-to-month

Moving In

You can pay by going through your Rent Cafe Resident Portal.

We do not offer reserved parking. However we appreciate our residents for continuously calling us home, when you hit your 5 year renewal you will get a reserved spot.

Maintenance

You can submit your maintenance request through your Rent Cafe Resident Portal. For emergencies call 972.255.7118 and press 3 for our Emergency Maintenance Line

Community

Irving Mall - 5 minutes, Victoria Park - 4 minutes, Irving Arts Center - 8 minutes

There is a DART bus stop .3 mile, on the Corner of N Belt Line Rd & W Northgate Dr.

Didn't find an answer?

Our team is always ready to answer your questions.